a. As a patient, you may need to register for an account to access certain features of medtrakr.com. You agree to provide accurate and complete information during the registration process and to update such information to keep it accurate and current.

b. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You agree to notify us immediately of any unauthorized use of your Account.

a. Any health or medical information you provide through medtrakr.com should be accurate and complete to ensure proper service delivery.

b. medtrakr.com is a platform for scheduling consultations and managing prescriptions. It does not provide medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.

a. You agree to use our Website and App for lawful purposes only and in compliance with all applicable laws and regulations.

b. You agree to provide accurate personal and medical information to healthcare providers and pharmacies through medtrakr.com.

a. Patients can book appointments with healthcare providers through medtrakr.com. You are responsible for attending scheduled appointments or canceling them in accordance with the provider's cancellation policy.

b. medtrakr.com facilitates connections between patients and healthcare providers but does not guarantee the availability, quality, or outcome of any medical services.

a. Prescriptions issued through medtrakr.com are subject to verification by licensed healthcare providers and pharmacies.

b. You are responsible for following all instructions provided by your healthcare provider and pharmacist regarding medication use.

Your use of our Website and App is also governed by our Patient Privacy Policy. By using our Website or App, you consent to the collection and use of your information as described in the Privacy Policy.

a. Payment for services, consultations, or medications may be required through medtrakr.com.

b. All fees are non-refundable unless otherwise stated in our refund policy or required by law.

We reserve the right to terminate or suspend your access to our Website and App without notice for any reason, including violation of these Terms.

a. Our Website and App are provided on an "as-is" and "as-available" basis. We make no representations or warranties of any kind, express or implied, regarding the availability, accuracy, reliability, or suitability of our Website and App.

b. medtrakr.com is not responsible for the actions, errors, or omissions of healthcare providers, pharmacies, or other third parties using the platform.

a. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

b. medtrakr.com is not liable for any medical outcomes, adverse reactions, or complications arising from services obtained through the platform.

These Terms are governed by and construed in accordance with Philippine law and regulations. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Davao, Philippines.

We reserve the right to modify or revise these Terms at any time. Your continued use of our Website and App after such changes will constitute your acceptance of the revised Terms.

If you have any questions or concerns about these Terms, please contact us at:

Email: [email protected]

Phone: +44 7405908255

These Patient Terms and Conditions were last updated on December 2025.